← General questions about IDM functions and problems

General FAQ category

When I try to open Internet Download Manager site or update IDM from my computer, it does not work. Why can this happen?

Please make sure that "hosts" and "lmhosts.sam" files in C:\WINDOWS\system32\drivers\etc do not have any lines with internetdownloadmanager.com or tonec.com.

Also this problem can be caused by your FireWall (read details).