General questions about IDM functions and problems
You need to click on a question below to read an answer
Common problems:
Common questions:
If you looked, but did not find an answer, please contact us below
If you have multiple questions or concerns, please include them into just one support request.
Please fix the following issues to sumbit your request:
The verification code is invalid. Please try again.
The return email address you used has a wrong format.
Please use a correct email address, or we will not be able to reply.
You should confirm that you have repaired your IDM installation as described in our FAQ
You should confirm that you have read about solution with 403 Forbidden YouTube error as described in our FAQ
You should confirm that you have read FAQ before contacting us
You should confirm that you understand that you have an old version of IDM that may contain already fixed bugs